Shipping Information
When placing an order that requires a certain receipt date, please note this on your order or notify your BellaPoochie.com customer service representative so that we can ensure your order reaches your customer in time. When going through checkout please let us know by writing rush order in the special instructions box and a customer service representative will call you back
There is a fee for rush or same day orders. Please consult with your customer service representative for this information by calling or emailing us. Please note that with most personalized orders it takes atleast 2-3 days to monogram and ship.
All packages will be charged for shipping and handling. This includes back orders.
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Our standard shipping is UPS Ground. If you require special shipping, please specify at the time of your order. Next Day, 2nd Day, 3-Day Select, and Saturday Delivery is available at an additional charge.
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BellaPoochie.com.com's ground shipping is based on the following chart:
|
Order Total |
Shipping Charge |
|
$0 - $25.00 |
$5.50 |
|
$25.01 - $40.00 |
$7.50 |
|
$40.01 - $55.00 |
$9.50 |
|
$55.01 - $75.00 |
$11.50 |
|
$75.01 - $100.00 |
$13.50 |
|
$100.01 - $125 |
$15.50 |
|
$125.01 - $150.00 |
$17.50 |
|
$150.01 - $250.00 |
$19.50 |
|
$250.01 - $400.00 |
$21.50 |
|
Over $400.01 |
$22.50 |
2 day -Additional $19.99
Overnight-Additional $35.00
Return Policy
We gladly accept back your items within 14 days of receiving your item. Custom made items, personalized items, food, and monogrammed items are final sale.
To send an item back please:
1) Call BellaPoochie.com to obtain a RA number
2) Send your item back an insured, trackable, method.
3) Once we receive your item back we will post a refund to the credit card you originally purchased your items with.
4) Items received outside the 14 day period will be issued a store credit.
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